Log information - When you access Promatic services via a browser, application or other client, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
User communications - When you send email or other communications to Promatic, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services.
Location data - Promatic offers location-enabled services, such as Promatic Maps and Latitude. If you use those services, Promatic may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID).
Unique application number - Certain services, such as Promatic Toolbar, include a unique application number that is not associated with your account or you. This number and information about your installation (e.g., operating system type, version number) may be sent to Promatic when you install or uninstall that service or when that service periodically contacts our servers (for example, to request automatic updates to the software).
2225 Arrowhead Court,
Kelowna, BC Canada